Network and System monitoring with problem reporting

We can monitor your servers, critical workstations, and network devices such as routers, NAS drives, etc.

What do you watch for?

We can monitor in many ways...

•Basic PING -  Confirms the network availability of a system or device.

•Port Monitor - Confirms the availability of a specified port and the service associated with that port.

•FTP and HTTP - Confirms the availability of a Website or an FTP Site by monitoring at the actual file level.

•DISK SPACE - Confirms the drive space used, or the drive space remaining of a pre-determined threshold.

•System Processes - Monitors system processes for any failures.

•System Services - Monitors services, and can restart a service on failure.

•Event Log - Watches the system event log for certain set events and reports.

How do you notify me of potential problems?

When a potential problem or a failure is detected by our monitoring system, you have two options.

Our first level of service is "NSI Basic Monitoring".  In this case, you would be notified by either email or text messaging as to what the problem is, and which device is reporting it.

The second level of service is "NSI Premium Monitoring", which is the same as basic, except we solve your issue remotely, or work with your IT staff to solve the issue if remote connectivity is unavailable.

An "RRE" (Rapid Response Engineer) service is also available upon request.

What do I need to provide to NSI for monitoring?

We would require a small space, enough for a PC that we install at your location.  All security policies and levels are met on the monitoring station before it becomes part of your network.

The reason we place a station on the inside of your network, is to be able to monitor critical systems without opening extra ports on your external facing routers.  This provides better security, and better accuracy in reporting as some services cannot be monitored through a firewall.

You would also need to provide a network account for the monitoring system with high enough permissions to stop and restart services, monitor drive thresholds, etc.

Wow, this is exactly what I need, how do I reach NSI?

Drop us an email.  The address is below, and this address is monitored all the time.